The Family Place is open Monday through Friday 9:00 am to 5:00 pm. Parents receive individualized services and participate in group activities designed to increase their knowledge of child health and development, promote peer support, build confidence in their own abilities, and enhance long-term family stability.

The Family Place's original center serving the low-income Adams Morgan and Mount Pleasant communities of Washington, D.C. quickly became a haven for refugees fleeing civil wars in Central America. The Mount Pleasant Center now serves a diverse population from many ethnic and cultural backgrounds. The predominant language of the neighborhood and at the center is Spanish.

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